Frequently asked questions
Who receives the postcard?
25,000 single-family homes in Lee’s Summit, Missouri. We choose mail routes with the highest home values in the city’s most desirable neighborhoods.
What does the postcard look like?
It’s an oversized 12″ × 15″ full-color postcard featuring 12 local businesses, one in each category.
Do I have to sign a long-term contract?
No. There are no contracts. Your spot is month to month, for as long as it’s working for you.
What does “first right of refusal” mean?
While you’re an active advertiser, your category is never offered to another business for a future card without first giving you the chance to keep it.
How much does it cost?
$2,500 per month for one category, about 10¢ per home. Normally a $250 deposit reserves your category while your ad is designed, but the deposit is waived for our first 12 businesses.
Who designs my ad?
We do, at no additional charge. You review a proof, and nothing goes to print until you approve it. You’ll also see a printed sample of the card before the full run.
When does the card mail?
Our first card mails on or before November 15, 2026, and then around the 15th of every month. Ads are approved by the 1st, and the card on file is charged on the 10th.
Can I change my ad from month to month?
Yes. Send us your changes before the 1st of the month and we’ll update your ad for the next card.
How do I stop advertising?
Email us at info@The5StarSpotlight.com by the 25th of the month before the mailing you want to skip.
My category is taken, or my city isn’t listed. What now?
Submit the category availability form anyway. We’ll let you know if your category opens up, or when a card launches in your market.
Advertiser terms
Effective October 2026
1. Overview
The 5 Star Spotlight, LLC (“we,” “us”) sells advertising space on a 12″ × 15″ postcard mailed each month to approximately 25,000 homes in Lee’s Summit, Missouri. By reserving a category or paying for an ad space, you (“the advertiser”) agree to these terms.
2. Category exclusivity and first right of refusal
Each category is limited to one business per card. To reserve a category, submit the category availability form on our website; we confirm availability by email. While you remain an active advertiser in good standing, you have first right of refusal on your category: before it is offered to another business for a future card, we will give you the first opportunity to keep it.
3. No contracts
Advertising is month to month. There is no long-term contract. To stop advertising, notify us in writing (email is fine) by the 25th of the month before the mailing you want to skip.
4. Pricing and payment
- Price: $2,500 per month, per category.
- Deposit: a $250 deposit reserves your category while your ad is designed and is applied to your first month. The deposit is waived for our first 12 founding advertisers.
- Payment before print: full payment for each card is due before that card goes to the printer. Your card on file is charged $2,500 on the 10th of each month.
- Late payment: if payment is not received, we may hold your ad from that month’s card and release your category.
5. Monthly schedule
Ad approval or changes are due by the 1st, payment is charged on the 10th, and cards mail on or around the 15th. The first card mails on or before November 15, 2026.
6. Ad design and approval
We design your ad at no additional charge and email you a proof. Up to 2 rounds of revisions are included. Nothing is printed until you approve your ad, and approval by email counts as written approval. You’ll see a printed sample of the card before the full run. You are responsible for checking spelling, phone numbers, addresses, web links and offers before approving.
7. Printing and mailing
Printing or postal delays outside our control can move a mail date. If a mailing will move by more than 5 business days, we will email you. The U.S. Postal Service sets delivery times, so we cannot guarantee the date a postcard reaches any specific home.
8. Refunds and cancellation
- Deposit: refundable if you cancel in writing before design work begins; after that, it is kept to cover design work.
- Monthly payment: refundable if you cancel in writing before your ad is sent to the printer; after that, it is not refundable because printing and postage costs are committed.
- If we don’t mail: if we fail to mail a card within 30 days of its scheduled date for a reason within our control, or we cancel a mailing, you may choose a full refund for that month or a credit toward the next card.
Approved refunds are returned to your original payment method within 10 business days. Please contact us about any billing concern before disputing a charge with your card issuer, so we can resolve it quickly.
9. Advertiser content
You confirm that you own or have permission to use everything you give us, including logos, images, text and offers. Your ad and offers must comply with applicable laws and must not be misleading. We may decline or ask you to change any ad that is unlawful, deceptive or inappropriate for a household mailing; if we decline an ad before printing, you receive a full refund for that month.
10. Results and liability
We do not guarantee any number of calls, visits, sales or other response. Results depend on your offer, business and market, and any figures on our website are estimates. Our total liability for any claim related to our services is limited to the amount you paid for the month in question. These terms are governed by the laws of the State of Missouri.
11. Changes to these terms
We may update these terms. We will email active advertisers about changes at least 30 days before they take effect.
12. Contact
The 5 Star Spotlight, LLC · Lee’s Summit, Missouri · info@The5StarSpotlight.com · (816) 693-2600
Privacy policy
Effective October 2026
What we collect
When you submit our category availability form, we collect your business name, category, market, email address, and, if you provide them, your phone number and notes. If you become an advertiser, we also collect the logo, images and business details you send us for your ad.
How we use it
We use this information to respond to your request, confirm category availability, notify you when a category opens or a card launches in your market, design and run your ad, and handle billing.
What we don’t do
We do not sell or rent your information. We share it only with service providers that help us run the business, such as our website host, which processes form submissions, our printer, and our payment processor, which handles card payments directly. We do not store full card numbers.
Your choices
You can ask us to update or delete your information, or to stop contacting you, at any time by emailing info@The5StarSpotlight.com.
Changes
If we change this policy, we will post the updated version on this page with a new effective date.